{"id":584,"date":"2021-06-10T21:05:23","date_gmt":"2021-06-10T21:05:23","guid":{"rendered":"https:\/\/www.hydropoint.com\/weathertrak\/?page_id=584"},"modified":"2026-03-05T20:41:00","modified_gmt":"2026-03-05T20:41:00","slug":"support","status":"publish","type":"page","link":"https:\/\/hydropoint.siteproofs.com\/weathertrak\/resources\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n
HydroPoint has been in business since 2002. Our long years in the business have given us experience and deep expertise in a variety of industries. <\/p>\n\n\n\n
Learn more about why we\u2019re the vendor of choice<\/strong> for some of our nation\u2019s largest real estate companies, over 200 municipalities and school districts, corporate campuses large and small, and nearly every major Big Box retailer.<\/p>\n<\/div>\n\n\n\n Quick Links<\/strong><\/p>\n\n\n\n There multiple ways to activate a controller, click here<\/a> for information about which method is right for you. If you are unable to activate your controller using the WeatherTRAK Mobile app, use our\u00a0online activation form<\/a>\u00a0or call us at 1-800-362-8774\u00a0before\u00a0you install your HydroPoint controller.<\/p>\n\n\n\n Need technical assistance? Our Customer Service group is available to answer your questions and to help you troubleshoot six days a week, in both English and Spanish, by phone and email.<\/p>\n\n\n\n For assistance:<\/strong><\/p>\n\n\n\n Check out some of the following resources:<\/strong><\/p>\n\n\n\n To request authorization for controller access (add a log-in):<\/strong><\/p>\n\n\n\n Whether you\u2019re looking to learn the basics of our smart irrigation controllers or want to master your water management reporting skills, we have the training course<\/a> for you. We offer training for water management professionals delivered by HydroPoint product specialists with years of experience.<\/p>\n\n\n\n\n
Controller Activation & Other Forms<\/h2>\n\n\n\n
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Technical Support<\/h2>\n\n\n\n
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Training<\/h2>\n\n\n\n
Commercial Customers: <\/h2>\n\n\n\n
Five Reasons to Keep Your WeatherTRAK Central Subscription Current<\/h3>\n\n\n\n
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