{"id":146,"date":"2021-06-02T21:09:48","date_gmt":"2021-06-02T21:09:48","guid":{"rendered":"https:\/\/www.hydropoint.com\/watercompass\/?page_id=146"},"modified":"2023-04-06T14:28:12","modified_gmt":"2023-04-06T14:28:12","slug":"support","status":"publish","type":"page","link":"https:\/\/hydropoint.siteproofs.com\/watercompass\/resources\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\n<h1 class=\"wp-block-heading has-palette-brand-1-color has-text-color\" id=\"h-support\">Support<\/h1>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<p style=\"font-size:18px\">WaterCompass service is managed by the HydroPoint Customer Success Team. If you are a current WaterCompass customer and have questions, please reach out directly to your assigned Customer Success team member.  <\/p>\n\n\n\n<p>For general assistance regarding WaterCompass:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Give our team a call at 1-800-362-8774<\/li>\n\n\n\n<li>Email us at&nbsp;<a href=\"mailto:performance@hydropoint.com\">performance@hydropoint.com<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n\n\n<div class=\"wp-block-group has-large-padding mt-0 has-palette-bg-alt-background-color has-background\"><div class=\"wp-block-group__inner-container is-layout-flow wp-block-group-is-layout-flow\">\n<p class=\"has-palette-text-color has-text-color\"><strong>Quick Links<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hydropoint.siteproofs.com\/watercompass\/resources\/product-documents\/\">Product Documents<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hydropoint.helpjuice.com\/watercompass\" target=\"_blank\" rel=\"noreferrer noopener\">Knowledge Base<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hydropoint.sharepoint.com\/sites\/HydroPointDocuments\/Shared%20Documents\/Forms\/AllItems.aspx?id=%2Fsites%2FHydroPointDocuments%2FShared%20Documents%2FDOCUMENTS%2FWaterCompass%2FProduct%2FGeneral%2FWC%5FWaterCompass%20Security%5FCut%20Sheet%2Epdf&amp;parent=%2Fsites%2FHydroPointDocuments%2FShared%20Documents%2FDOCUMENTS%2FWaterCompass%2FProduct%2FGeneral&amp;p=true&amp;ct=1673482569425&amp;or=Teams%2DHL&amp;ga=1\">WaterCompass Security<\/a><\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<p><strong>Check out some of the following resources:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Receive a notification from your customer success representative and unsure what the water use situation might be &#8211; <a href=\"https:\/\/hydropoint.helpjuice.com\/en_US\/186060-general\/961379-common-leak-locations\">check out this article<\/a> on the most common water leak issues that might be occurring on your site. <\/li>\n\n\n\n<li><a href=\"https:\/\/hydropoint.helpjuice.com\/watercompass\">Knowledge Base<\/a><a href=\"https:\/\/hydropoint.siteproofs.com\/weathertrak\/resources\/\">:<\/a> Find articles on instructions for this service. <\/li>\n\n\n\n<li><a href=\"https:\/\/hydropoint.siteproofs.com\/watercompass\/resources\/product-documents\/\">Product Documents<\/a><a href=\"https:\/\/hydropoint.siteproofs.com\/weathertrak\/resources\/product-documents\/\">:<\/a>&nbsp;Browse our library of brochures and installation information.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Support WaterCompass service is managed by the HydroPoint Customer Success Team. If you are a current WaterCompass customer and have questions, please reach out directly to your assigned Customer Success team member. For general assistance regarding WaterCompass: Quick Links Check out some of the following resources:<\/p>\n","protected":false},"author":1,"featured_media":4075,"parent":206,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-146","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/hydropoint.siteproofs.com\/watercompass\/wp-json\/wp\/v2\/pages\/146","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hydropoint.siteproofs.com\/watercompass\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hydropoint.siteproofs.com\/watercompass\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hydropoint.siteproofs.com\/watercompass\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hydropoint.siteproofs.com\/watercompass\/wp-json\/wp\/v2\/comments?post=146"}],"version-history":[{"count":0,"href":"https:\/\/hydropoint.siteproofs.com\/watercompass\/wp-json\/wp\/v2\/pages\/146\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/hydropoint.siteproofs.com\/watercompass\/wp-json\/wp\/v2\/pages\/206"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hydropoint.siteproofs.com\/watercompass\/wp-json\/wp\/v2\/media\/4075"}],"wp:attachment":[{"href":"https:\/\/hydropoint.siteproofs.com\/watercompass\/wp-json\/wp\/v2\/media?parent=146"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}