We have a team of professionals who stand ready to help make your Baseline system a huge success. <\/p>\n\n\n\n
*Monday \u2013 Friday, 4:00 AM \u2013 7:00 PM Mountain Time<\/em> Phone: \u00a0 \u00a0 \u00a0\u00a0208.323.1634 Don\u2019t forget to check out our YouTube Channel<\/a> for a collection of training and how-to videos.<\/p>\n\n\n\n *excluding Holidays<\/a><\/em><\/p>\n<\/div>\n\n\n\n This is the go-to destination for everything users might need, from installation manuals to how-to videos.<\/p>\n\n\n\n The wireless service from Baseline is a high performance, low cost way to get real-time access to your BaseStation controllers. Baseline’s cellular data modules are specifically designed to be rugged and highly reliable, have industry leading coverage, and are compatible with a variety of high gain antenna options to provide excellent performance even in fringe coverage areas.<\/p>\n\n\n\n Cell Service Activation Form<\/a><\/p>\n<\/div><\/header>\n\n\n\n Set up a new AppManager account or provide access to a new team member to an existing account.<\/p>\n\n\n\n Link to Form<\/a><\/p>\n<\/div><\/div>\n\n\n\n Request access to an existing company, site, or controller in AppManager and BaseManager. <\/p>\n\n\n\n Link to Form<\/a><\/p>\n<\/div><\/div>\n\n\n\n Please complete the product and warranty registration within 30 days of installation of your product. <\/p>\n\n\n\n Standard 5 Year Warranty Registration Form<\/a><\/p>\n\n\n\n Extended 10 Year Warranty Registration Form<\/a><\/p>\n\n\n\n BaseStation 3200S 5 Year Warranty Registration Form<\/a><\/p>\n<\/div><\/div>\n\n\n\n If you have a preferred image of your site or an as-built drawing, we can upload that image as an overlay in BaseManager. Then, when you go to the Maps tab for a specific controller, your image will display. Note: Baseline charges a one-time fee of $100 for each map overlay.<\/p>\n\n\n\n BaseManager Map Overlay Request Form<\/a><\/p>\n<\/div><\/div>\n\n\n\n If you need Baseline support for your stand-alone BaseManager or BACnet Manager server, please complete the following form.<\/p>\n\n\n\n Server Admin Contact Form<\/a><\/p>\n<\/div><\/div>\n\n\n\n If you have files that need to be added to your account complete this form to upload your file(s). <\/p>\n\n\n\n Upload Controller Files Form<\/a><\/p>\n<\/div><\/div>\n\n\n\n
Saturday, 10:00 AM \u2013<\/em> 3:00 PM Mountain Time<\/em><\/p>\n\n\n\n
Toll-Free: \u00a0\u00a0866.294.5847
Email Us: \u00a0\u00a0support@baselinesystems.com<\/a><\/p>\n\n\n\nKnowledgebase<\/h3>\n\n\n\n
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Support Forms <\/h2>\n\n\n\n
\n\n\n\nCell Service Activation<\/h3>\n\n\n\n
\n\n\n\nAppManager Account Setup<\/h3>\n\n\n\n
\n\n\n\nNew AppManager User Request<\/h3>\n\n\n\n
\n\n\n\nRegister a Product<\/h3>\n\n\n\n
\n\n\n\nRequesting an Overlay Image for Your BaseManager Map<\/h3>\n\n\n\n
\n\n\n\nServer Admin<\/h3>\n\n\n\n
\n\n\n\nUpload Files to Controller<\/h3>\n\n\n\n
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